The COVID-19 pandemic has created a shift in the way healthcare services are provided, whereby in-person services to patients/clients are not always possible, advisable or even permitted. The use of virtual/telepractice services is quickly increasing to help address the needs of patients/clients.
SAC has been actively reviewing information from some of the larger insurance companies that provide extended health benefits in Canada and found that some companies are extending coverage to include virtual/telepractice services.
This continues to be a very fluid situation. As such, speech-language pathologists and audiologists should ask their patients/clients to review their extended health insurance benefits plans for details and any new provisions related to claims from virtual care services. Please note that although some health professions may not be listed on insurance websites as covered providers, services may still be covered if the specific plan has opted for that benefit. SAC will continue to monitor and share information as it becomes available.
- Blue Cross
- Canada Life
- Public Service Health Care plan
- Understanding the Insurance Landscape